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The Power of Positive Online Reviews: A Case Study of a Hotel’s Reputation Turnaround

Positive online reviews
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    As of 2022, the global hospitality industry is worth more than  $4.548 trillion, and there are approximately 90,562 hotel and motel businesses in the United States alone. With 1.6 million Americans employed in the hospitality industry, these businesses rely on positive online reviews to attract paying customers and generate growth. 

    By utilizing reputations management software, we have helped thousands of individuals and businesses restore their online reputation. By work one-on-one with our customers we understand their specific needs and develop a customized plan of action based on their long-term goals. Having worked in a wide range of industries, we have the tools and resources to help brands showcase their positive qualities. 

    We recently worked alongside a hotel struggling to attract new customers due to negative material posted online. While the hotel in question, had many positive reviews, their negative reviews were both false and inaccurate. After an initial consultation we developed a strategy to help the business improve their online reputation while generating authentic positive reviews.

    Tackling Negative Reviews

    The hotel had received several negative reviews on various online platforms, including Google and TripAdvisor. These reviews were damaging the hotel’s reputation, and as a result, they were struggling to attract new customers. While reviews are often a helpful indicator of a hotel’s success, many businesses fall victim to fake reviews and nearly 20% of reviews across the internet are fraudulent, or have been published with malicious intent. 

    We take an active role in educating our customers on how to handle negative reviews. If an individual is spreading false and misleading information about your person or business, then the best course of action is to have the review removed by a professional. Some of our removal requests include reviews from the following platforms:


    We started by conducting a comprehensive analysis of the hotel’s online presence and identifying all the negative reviews that were impacting their reputation. We then worked with our network of contacts to have these negative reviews removed from the online platforms where they were posted.

    Generating Positive Online Reviews

    The hotel had received several negative reviews on various online platforms, including Google and TripAdvisor. These reviews were damaging the hotel’s reputation, and as a result, they were struggling to attract new customers.

    Once we had removed the negative reviews, we helped the hotel focus on generating positive reviews. We worked with them to develop a strategy to encourage happy customers to leave positive reviews on various online platforms. We also helped them respond to reviews, both positive and negative, in a professional and courteous manner.

    Our MyReviews service is a great way to help brands unlock their full potential. We utilize a two-pronged strategy to help customers remove harmful reviews while generating authentic positive reviews from major review platforms. Our reputation management software also makes it easy for our clients to send text messages to costumes to leave Google reviews, allowing them to showcase their positive experiences.

    Manage and Restore Your Online Reputation

    Negative reviews can be a constant threat to your brand’s reputation. But they don’t have to be! At Guaranteed Removals, we believe that everyone deserves a second chance. If negative content is harming your online reputation, we’re here to help you take control. We work tirelessly to help our clients remove negative content, generate positive online reviews, and protect their reputation. Don’t let a bad online reputation hold you back. Contact us today and take the first step towards regaining control of your online presence. With Guaranteed Removals, you can trust that your reputation is in good hands.