The people doing the work.
Account managers, removal specialists, in-house legal, finance, and growth. The team behind 25,000+ successful removals since 2009, working from Burlington, Ontario and Miami, Florida.
- Headquarters
- Burlington, ON
- US office
- Miami, FL
- Culture
- Great Place to Work Certified
- Hiring
- Open roles ↗
Senior team.
The executive team responsible for strategy, operations, finance, sales, and people. All accessible. None hidden behind layers of account management.
Cenk Uzunkaya
Sets the strategic direction for Guaranteed Removals and oversees integration with the broader Erase Technologies family of brands.
LinkedIn →
Rick Da Silva
Leads the consultative sales team. Sets the standard that we say no when a removal will not succeed, and only quote when it will.
LinkedIn →
Alyssa Durant
Runs the people function, hiring, and the culture work that earned us Great Place to Work Certification in Canada.
LinkedIn →
Rachel Fairholm
Oversees finance, billing, and the pay-only-after-removal accounting that the entire business model is built around.
LinkedIn →The people working your case.
Content removal managers, platform relationship managers, and account managers. The team most clients spend the most time with.
Ashley Orr
Runs day-to-day removal operations and case routing. Knows which queue, which evidence, and which path moves fastest on each platform.
Ian Domenegato
Manages publisher and platform relationships. The reason an editorial appeal at a national news outlet gets read instead of ignored.
LinkedIn →
Michael Lopez
Leads the Miami sales floor and handles the initial case scoping. Most prospects speak with Michael or his team before a case ever starts.
LinkedIn →The team behind how you found us.
Demand generation, brand, and content. The people who make sure clients who need help can actually find the company that does this one thing well.
Nick Lonski
Owns paid acquisition, SEO, and lifecycle marketing. Translates fifteen years of removal expertise into resources prospects can find when they search.
LinkedIn →
Vicki Marshall
Owns the brand voice, the website, and the message hierarchy across every page. The reason the company sounds like one company.
LinkedIn →
Tito
Office morale, four legs, knows all our secrets. A reminder that the people doing this work are people, and that the office is a real place with a real culture.
Why we put our names on this work.
Most companies in the reputation space hide their staff. Faceless support inboxes, stock photos, and "case managers" with no last names. We publish the team because the work requires trust, and trust requires names.
Real people, real LinkedIns
Every person on this page is a verifiable human with a public professional history. Check the LinkedIns. We have nothing to hide.
No outsourced call centers
Cases are worked by employees at our Burlington and Miami offices. No offshore handoffs, no white-labeled fulfillment, no mystery vendors.
You will know who your account manager is
From your first call, you will know the name and direct line of the person assigned to your case. That continuity holds through removal and beyond.
Accountable for the result
Names on the work means accountability for the work. Pay only after removal is not a slogan. It is the operating constraint everyone on this page lives within.
Want to join the team?
Great Place to Work Certified in Canada. Hybrid roles in Burlington and Miami. Open positions across removal operations, sales, legal, and engineering.
See open roles at Guaranteed Removals
Current openings, what it is like to work here, and how to apply.
No removal, no invoice. Same since 2009.
The model that built the company. Plain English, no asterisks, and the same terms regardless of who is asking or what the case is.
Pay after removal only
Work begins as soon as you approve the quote. Payment is due only after the content is confirmed removed. Never before.
No upfront fees, ever
No deposits, retainers, or credit cards to begin a case review. You pay nothing until a removal is confirmed, even when our legal team handles complex escalation.
Lifetime re-removal
If a successfully removed URL ever returns, we remove it again free. No time limit, no conditions, no expiration.
Full refund on re-removal failure
If we cannot re-remove something that came back, you receive a full refund for that specific removal. No disputes, no delays.
Tell us what you need removed.
Free case review, typically returned within one business day. Share the URLs, any context that helps, and we will tell you what is possible, what it will cost, and how long it will take. If we cannot help, we will say so honestly.
- ✓ Specialist review of your specific case
- ✓ Clear timeline and pricing before any work begins
- ✓ No upfront fees, deposits, or credit card required
- ✓ Honest assessment when removal is not possible
- ✓ Confidential. Always.
- ✓ Lifetime re-removal guarantee on every successful removal
Request your free case review
One business-day response. No obligation. Fully confidential.