Our Team

The people doing the work.

Account managers, removal specialists, in-house legal, finance, and growth. The team behind 25,000+ successful removals since 2009, working from Burlington, Ontario and Miami, Florida.

Headquarters
Burlington, ON
US office
Miami, FL
Culture
Great Place to Work Certified
Leadership

Senior team.

The executive team responsible for strategy, operations, finance, sales, and people. All accessible. None hidden behind layers of account management.

Cenk Uzunkaya headshot

Cenk Uzunkaya

CEO

Sets the strategic direction for Guaranteed Removals and oversees integration with the broader Erase Technologies family of brands.

LinkedIn
Rick Da Silva headshot

Rick Da Silva

Director of Sales

Leads the consultative sales team. Sets the standard that we say no when a removal will not succeed, and only quote when it will.

LinkedIn
Alyssa Durant headshot

Alyssa Durant

Director of Human Resources

Runs the people function, hiring, and the culture work that earned us Great Place to Work Certification in Canada.

LinkedIn
Rachel Fairholm headshot

Rachel Fairholm

Director of Finance

Oversees finance, billing, and the pay-only-after-removal accounting that the entire business model is built around.

LinkedIn
Removal operations

The people working your case.

Content removal managers, platform relationship managers, and account managers. The team most clients spend the most time with.

Ashley Orr headshot

Ashley Orr

Content Removal Manager

Runs day-to-day removal operations and case routing. Knows which queue, which evidence, and which path moves fastest on each platform.

Ian Domenegato headshot

Ian Domenegato

PRM Manager

Manages publisher and platform relationships. The reason an editorial appeal at a national news outlet gets read instead of ignored.

LinkedIn
Michael Lopez headshot

Michael Lopez

Sales Manager

Leads the Miami sales floor and handles the initial case scoping. Most prospects speak with Michael or his team before a case ever starts.

LinkedIn
Growth and marketing

The team behind how you found us.

Demand generation, brand, and content. The people who make sure clients who need help can actually find the company that does this one thing well.

Nick Lonski headshot

Nick Lonski

Director of Demand Generation

Owns paid acquisition, SEO, and lifecycle marketing. Translates fifteen years of removal expertise into resources prospects can find when they search.

LinkedIn
Vicki Marshall headshot

Vicki Marshall

Marketing and Brand Manager

Owns the brand voice, the website, and the message hierarchy across every page. The reason the company sounds like one company.

LinkedIn
Tito

Tito

Jr. Marketer

Office morale, four legs, knows all our secrets. A reminder that the people doing this work are people, and that the office is a real place with a real culture.

Why this page exists

Why we put our names on this work.

Most companies in the reputation space hide their staff. Faceless support inboxes, stock photos, and "case managers" with no last names. We publish the team because the work requires trust, and trust requires names.

Real people, real LinkedIns

Every person on this page is a verifiable human with a public professional history. Check the LinkedIns. We have nothing to hide.

No outsourced call centers

Cases are worked by employees at our Burlington and Miami offices. No offshore handoffs, no white-labeled fulfillment, no mystery vendors.

You will know who your account manager is

From your first call, you will know the name and direct line of the person assigned to your case. That continuity holds through removal and beyond.

Accountable for the result

Names on the work means accountability for the work. Pay only after removal is not a slogan. It is the operating constraint everyone on this page lives within.

Working here

Want to join the team?

Great Place to Work Certified in Canada. Hybrid roles in Burlington and Miami. Open positions across removal operations, sales, legal, and engineering.

See open roles at Guaranteed Removals

Current openings, what it is like to work here, and how to apply.

View careers
Our guarantee

No removal, no invoice. Same since 2009.

The model that built the company. Plain English, no asterisks, and the same terms regardless of who is asking or what the case is.

Pay after removal only

Work begins as soon as you approve the quote. Payment is due only after the content is confirmed removed. Never before.

No upfront fees, ever

No deposits, retainers, or credit cards to begin a case review. You pay nothing until a removal is confirmed, even when our legal team handles complex escalation.

Lifetime re-removal

If a successfully removed URL ever returns, we remove it again free. No time limit, no conditions, no expiration.

Full refund on re-removal failure

If we cannot re-remove something that came back, you receive a full refund for that specific removal. No disputes, no delays.

Get started

Tell us what you need removed.

Free case review, typically returned within one business day. Share the URLs, any context that helps, and we will tell you what is possible, what it will cost, and how long it will take. If we cannot help, we will say so honestly.

  • Specialist review of your specific case
  • Clear timeline and pricing before any work begins
  • No upfront fees, deposits, or credit card required
  • Honest assessment when removal is not possible
  • Confidential. Always.
  • Lifetime re-removal guarantee on every successful removal

Request your free case review

One business-day response. No obligation. Fully confidential.

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