The content removal specialists. Since 2009.
We do one thing: permanently remove damaging content from the internet. Fifteen years in, 25,000+ clients later, our entire business is built around being paid only when a removal actually succeeds.
Content removal. Just content removal.
Most companies in this space sell "reputation management": SEO suppression, content marketing, monitoring dashboards, consulting hours. Useful work, but it does not remove anything. We do the narrow, technical thing those services dance around.
We are the specialist, not the generalist
Fifteen years of doing only this work. We know which platform queue accepts which evidence, which dispute path is fastest, and which removal angles agencies miss.
We are paid for removals, not for trying
No retainers, no subscriptions, no advice packages. When a removal succeeds, we invoice. When it fails, you pay nothing for that case.
We stand behind our work for life
Every successful removal carries a lifetime guarantee. If content ever returns, we remove it again at no cost. No time limit, no fine print.
We say no when we should
If a case will not succeed, we say so during the free assessment. Honest rejections build more trust than cases that waste your time and money.
Fifteen years of building the same focused company.
Founded in Burlington, Ontario, recognized as one of Canada's fastest-growing companies twice, acquired by a serial tech entrepreneur's family office in 2020, and now operating from offices in Canada and Miami. The throughline has been the same business since day one.
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2009
Guaranteed Removals founded in Burlington, Ontario
Built as the first company dedicated specifically to permanent content removal at a time when "online reputation management" meant SEO consulting and content marketing. The model from day one: pay only after removal, with a lifetime guarantee on the result.
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2017
BBB A+ accreditation
Accredited by the Better Business Bureau on June 30, 2017, and continuously maintained at A+ rating since. BBB accreditation in this industry is uncommon because the complaint-to-account ratio in reputation work is high. We have held it for almost a decade.
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2019
Named one of Canada's Top Growing Companies
Recognized by The Globe and Mail's Report on Business in their inaugural Top Growing Companies list, which measures three-year revenue growth against an independently audited submission.
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2020
Repeated on the Top Growing Companies list
Returned to The Globe and Mail's list a second year in a row, one of the small fraction of companies on the inaugural list that requalified.
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Dec 2020
Acquired by David Centner Enterprises
Acquisition closed December 31, 2020. The buyer was David Centner Enterprises, a division of DLC Capital Management (the family office of serial tech entrepreneur David Centner, whose four previous exits include Highway Toll Administration to Platinum Equity in 2018). The acquisition was announced publicly in July 2021.
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2021
Erase.com launches as the sister brand
A comprehensive online reputation management platform launched under the same ownership, expanded to enterprise-level reputation consulting, monitoring, and broader brand defense work. Guaranteed Removals retains its original focus and original name: permanent content removal, case by case.
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2026
Operating from Burlington and Miami
Headquartered with offices in Burlington, Ontario and Miami, Florida. Great Place to Work Certified in Canada. Still doing the same one thing we did in 2009, with fifteen years of platform-specific removal expertise compounded since.
Who actually owns Guaranteed Removals.
Most companies in this industry are private and opaque about ownership. We will save you the search. Guaranteed Removals is owned by Erase Technologies, LLC, which is held by David Centner Enterprises.
Erase Technologies, LLC
Erase Technologies holds two brands. Guaranteed Removals is the specialist for permanent content removal (case-by-case work, pay only after success). Erase.com is the broader reputation management platform for ongoing monitoring, suppression, and enterprise brand defense. Same ownership, same team, two different jobs.
What we will do, and what we will not do.
A list of plain-English commitments. They are not aspirational. They are the operating rules our team works under, the things we tell prospects who ask "how do I know you are not going to be one of the bad ones," and the criteria by which we have run this business since 2009.
Tell you when removal will not work
If your case does not have a genuine policy violation or legitimate legal grounds, we will say so during the free assessment. We turn cases away when honesty requires it, and we will give you a clear explanation of why.
Take a fee just to "try"
No upfront retainer for cases we know will fail. No deposits to begin work. No "discovery fees" or "research fees." If a case is hopeless, we tell you. If it is workable, we work it on pay-for-results terms.
Work through platforms' own official channels
Every removal goes through the platform's official dispute system: Google's policy queues, Glassdoor's Employer Center, Indeed's Trust and Safety, the publisher's editorial process, the legal removal pathway. Real arguments through real channels.
Use fake accounts, mass flagging, or bot networks
The shortcut tactics other companies use (fake reviewer accounts to mass-flag content, automated reporting tools, coordinated inauthentic reporting) violate platform terms, fail under scrutiny, and can rebound on the client. We do not touch any of it.
Protect your information
Client identity, case details, and the content involved stay confidential by default. We do not publish identifiable case studies, we do not share client lists, and we do not name clients in marketing or sales conversations without explicit permission.
Help cover up serious unsealed criminal records
Cases involving serious criminal offences that remain unsealed, unexpunged, or not formally dismissed are reviewed by our internal ethics committee and routinely declined. Sealed, expunged, or dismissed records are a different matter and we will help.
Stand behind every removal for life
Every successful removal carries a permanent guarantee. If the content ever returns, we remove it again at no cost. The promise has no time limit and applies for as long as we are in business.
Hide our ownership or our terms
Our ownership structure is on this page. Our guarantee is on its own dedicated page. Our refund terms, our timelines, and our pricing model are explained in plain English everywhere they appear. If you have to ask a question to find out how we work, we have failed to communicate clearly.
Fifteen years of compounded specialty.
Numbers that are easy to claim and harder to earn. Each one is either independently verifiable (BBB, Globe and Mail) or measured against records we keep internally and can speak to in detail during a case review.
- 25,000+
- Individuals, executives, and businesses served since 2009
- 15+
- Years building platform-specific removal expertise
- A+
- BBB rating continuously held since 2017 accreditation
- 100+
- Distinct platforms we have filed successful removals against
The people doing the work.
Account managers, removal specialists, in-house legal, and engineering. All in Burlington and Miami.
Meet the team behind the removals
Profiles of the account managers, removal specialists, and legal team you would work with on your case.
Independent recognition for results, ethics, and growth.
Awards from organizations that audit submissions, survey employees, or accredit complaints. Not the kind a company can pay for or apply to its own marketing.
Canada's Fastest Growing Startups (2019)
Canada's Fastest Growing Companies (2020)
BBB A+ Accredited since 2017
Clutch Top B2B Companies, Canada (2020)
Great Place to Work Certified Canada
No removal, no invoice. Same since 2009.
The model that built the company. Plain English, no asterisks, and the same terms regardless of who is asking or what the case is.
Pay after removal only
Work begins as soon as you approve the quote. Payment is due only after the content is confirmed removed. Never before.
No upfront fees, ever
No deposits, retainers, or credit cards to begin a case review. You pay nothing until a removal is confirmed, even when our legal team handles complex escalation.
Lifetime re-removal
If a successfully removed URL ever returns, we remove it again free. No time limit, no conditions, no expiration.
Full refund on re-removal failure
If we cannot re-remove something that came back, you receive a full refund for that specific removal. No disputes, no delays.
Tell us what you need removed.
Free case review, typically returned within one business day. Share the URLs, any context that helps, and we will tell you what is possible, what it will cost, and how long it will take. If we cannot help, we will say so honestly.
- Specialist review of your specific case
- Clear timeline and pricing before any work begins
- No upfront fees, deposits, or credit card required
- Honest assessment when removal is not possible
- Confidential. Always.
- Lifetime re-removal guarantee on every successful removal
Request your free case review
One business-day response. No obligation. Fully confidential.