Commitment to Privacy
Guaranteed Removals collects personal information as defined under the New York SHIELD Act, the California Consumer Privacy Act (“CCPA”), the Canadian Personal Informal Protection and Electronic Documents Act (“PIPEDA”), and the European Union’s General Data Protection Regulation (“GDPR”). Hereinafter, collectively, the “Privacy Laws”. Additionally, we control and process personal data under the GDPR.
What Personal Information Do We Collect and How?
We collect your personal information when you fill out a contact form from our Website for a quote for our services and in subsequent communications with one of our customer service representatives via email, text message, video call or telephone call. If you opt to engage our service, some additional information may be collected in our written agreements which are executed via electronic signature. The personal information we may collect includes:
We may, however, in accordance with the Privacy Laws collect personal information without your knowledge or consent for a variety of reasons. These include collection solely for journalistic, artistic or literary purposes; information that is publicly available; collection that is clearly in the interests of the individual and consent cannot be obtained in a timely way, or it is required by law.
Why We Collect Personal Information and What We Use Your Personal Information For
Collecting personal information about you is essential to our being able to provide the services that best meet your needs. All of the personal information we collect comes directly from you and may be used for the following purposes:
Personal information may also be used for other purposes, subject to obtaining your express prior consent for such use.
How Do We Secure Your Information?
We train our employees and make them aware of the importance of maintaining the confidentiality of personal information and our legal obligations under the Privacy Laws. Our employees are required to maintain confidentiality and may not use the information for any unauthorized purpose. Only our employees with a business need to know, or whose duties reasonably so require, are granted access to your personal information.
We use a secure server which stores all personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and we keep the information confidential. After a transaction, your personal information (including any credit card numbers, social insurance numbers, or other financial information, etc.) will no longer be stored on our servers.
Do We Disclose Any Information To Outside Parties?
In the event that we want to use your personal information for a purpose not previously identified, consent with respect to such use or disclosure may be sought before it is used.
In certain circumstances, we may be required to provide personal information to third parties for legal or regulatory purposes.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website, products, and services are all directed to people who are at least 13 years old or older.
Providing us with your personal information is always your choice. When you request services from us, we ask that you provide information that enables us to provide those services to the best of our abilities. You will be authorizing us to use and retain this personal information for as long as it may be required for the purposes described above.
Your consent remains valid even after the termination of our relationship with you unless you provide us with written notice that such consent is withdrawn. By withdrawing your consent, or not providing it in the first place, you may limit or even prevent us from being able to provide you or an authorized third party with the products or services desired.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You can contact us at [email protected] to express your intention to withdraw your consent. You may also contact us for more information regarding the implications of withdrawing consent.
This policy does not cover statistical data from which the identity of individuals cannot be determined. We retain the right to use and disclose statistical data as we determine appropriate.
Data Protection Rights Under the GDPR and the CCPA
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the means listed in the Contacting Us section below.
Privacy Policies of Other Websites