Commitment to Privacy
Why We Collect Personal Information and What We Use Your Personal Information For
Collecting personal information about you is essential to our being able to provide the services that best meet your needs. All of the personal information we collect comes directly from you and may be used for the following purposes:
(a) to process applications and provide requested information, products or services;
(b) to obtain information for billing and accounting services relating to our products and services;
(c) to send communications, including newsletters;
(d) for internal, external and regulatory audit purposes;
(e) to manage and develop our business and operations to provide our customers with the highest level of satisfaction; and
(f) to meet legal and regulatory requirements.
Personal information may also be used for other purposes, subject to obtaining your prior express consent for such use.
What Personal Information Do We Collect?
We collect your personal information when you fill out a contact form from our Website for a quote for our services. The personal information required to be completed on the form includes your name, telephone number, and email address. Additional personal information may be collected in subsequent communications with one of our customer service representatives, but only such additional personal information that is required in order to provide the services requested.
How Do We Secure Your Information?
We make the effort to train our employees and make them aware of the importance of maintaining the confidentiality of personal information. Our employees are required to maintain confidentiality and may not use the information for any unauthorized purpose. Only our employees with a business need to know, or whose duties reasonably so require, are granted access to your personal information.
We use a secure server which stores all personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and we keep the information confidential. After a transaction, your personal information (including any credit card numbers, social insurance numbers, or other financial information, etc.) will no longer be stored on our servers.
Do We Disclose Any Information To Outside Parties?
In the event that we want to use your personal information for a purpose not previously identified, consent with respect to such use or disclosure may be sought before it is used.
We may, however, in accordance with PIPEDA collect personal information without your knowledge or consent for a variety of reasons. These include collection solely for journalistic, artistic or literary purposes; information that is publicly available; collection that is clearly in the interests of the individual and consent cannot be obtained in a timely way, or it is required by law.
In certain circumstances, we may be required to provide personal information to third parties for legal or regulatory purposes.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website, products, and services are all directed to people who are at least 13 years old or older.
Providing us with your personal information is always your choice. When you request services from us, we ask that you provide information that enables us to provide those services to the best of our abilities. You will be authorizing us to use and retain this personal information for as long as it may be required for the purposes described above.
Your consent remains valid even after the termination of our relationship with you unless you provide us with written notice that such consent is withdrawn. By withdrawing your consent, or not providing it in the first place, you may limit or even prevent us from being able to provide you or an authorized third party with the products or services desired.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You can contact us at [email protected] to express your intention to withdraw your consent. You may also contact us for more information regarding the implications of withdrawing consent.
This policy does not cover statistical data from which the identity of individuals cannot be determined. We retain the right to use and disclose statistical data as we determine appropriate.