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    Guaranteed Removals Comprehensive Guide To Removing WebMD Reviews

    Welcome to our comprehensive guide on how to remove WebMD reviews. This guide is a part of our series focusing on content removal and review removal strategies, specifically tailored for individuals and businesses looking to maintain a favorable online reputation. Reviews on medical information platforms like WebMD can significantly influence public perception. Positive feedback can bolster your professional image, while negative comments may present challenges. Understanding how to effectively manage these reviews on a platform as impactful as WebMD is essential for preserving your online reputation.

    This guide provides detailed instructions on how to assess and, if necessary, report inappropriate reviews on your WebMD profile. If you encounter reviews that contravene WebMD’s content guidelines as outlined in their Terms and Conditions of Use, this guide will equip you with the necessary steps and strategies. Our aim is to help you sustain a positive online presence, enhance consumer trust, and ensure your professional image is accurately represented on this crucial healthcare information site.

    Recommended WebMD Review Reporting Procedures

    To effectively address a review on WebMD, we suggest the following steps, to be followed in order:

    • Determine if the review violates WebMD’s Terms and Conditions of Use.
    • Use the appropriate reporting resources provided by WebMD on the review page.
    • Provide a detailed explanation and keep your report concise and to the point.
    • Be aware that WebMD will respond within a specific timeframe, usually a few business days.
    • If the issue remains unresolved, contact WebMD’s support team.
    • Consider legal action only as a final step and if it is justified.

    Important Considerations During the Review Management Process

    • WebMD does not offer an instant removal option for reviews.
    • Reviews can only be reported if they contravene WebMD’s content guidelines.
    • Reporting a review does not guarantee its removal.
    • Negative feedback that adheres to WebMD’s guidelines is generally not removed.
    • Patience is crucial, as the review evaluation process can take time.

    If managing a negative review on WebMD that seems to violate their guidelines is overwhelming, or if handling your online reputation demands more time than you can spare, our team of professionals is here to assist.

    Report WebMD Reviews for Removal

    To report a review on WebMD with the intent to erase the WebMD review, you can follow these steps:

    1. Claim Your Profile: If you have not already done so you should claim your physician profile to maximize your ability to remove negative reviews. Simply click “Claim your profile” at the top of the page and follow the steps from there.

    webmd claim profile

    2. Login: Login to your physician profile to report reviews and begin the process to delete WebMD reviews.

    3. Identify the Review: Locate the specific review you believe should be reported. This can be a review that is written for someone else, written by an employee, contains third-party names, includes sexually explicit content, harasses, threatens, abuses, or harms someone, or is promotional in nature.

    4. Click on ‘Report Abuse’: Next to the review in question, click on the “report abuse” link. This action will initiate the review reporting process.

    5. Select and Explain: Share why the review should be removed. Remember our earlier discussion about framing it within WebMD’s content guidelines.

    webmd physician review guidelines

    Escalating WebMD Reviews to WebMD Support for Removal

    If reporting a review on WebMD does not yield the desired result, or if you need further assistance, you can contact WebMD directly for a different approach. Here are some steps you can take:

    1. Email Support: You can email WebMD’s support team for assistance. You can contact them at [email protected] or [email protected].

    2. Contact Form: WebMD has a contact form on their website. This form typically allows you to explain your issue in detail and request further assistance.

    3. Phone Support: If WebMD offers phone support, calling their customer service line can be an effective way to discuss your concern directly with a representative. Look for a customer service or help desk phone number on their website.

    4. Help or FAQ Section: WebMD’s website has a customer care section at that could provide additional guidance on how to escalate your issue if the standard reporting process doesn’t resolve it.

    5. Social Media: Reaching out to WebMD via their social media platforms can sometimes prompt a quicker response, especially if other methods are not yielding results. You can try reaching out to them on Twitter, LinkedIn or Instagram.

    6. Physical Mail: In some cases, sending a letter to their corporate office or headquarters, if the address is available, can be a way to formally state your concerns. Their corporate headquarters can be reached at:

      395 Hudson Street
      3rd Floor
      New York, NY 10014

    Remember to provide all relevant details about the review and your previous attempts to report it when contacting WebMD. This will help their support team understand your issue more clearly and provide appropriate assistance.

    Remove WebMD Physician Profile Entirely

    To request the removal of your entire physician profile from WebMD, follow these step-by-step instructions:

    1. Submit a Request: Navigate to this specific page on designed for submitting new requests to add, remove, or edit your physician and/or practice directory listing.

    2. Choose Your Issue:

      • From the provided drop-down menu, select “Physician Directory Listing” as your issue of concern.
    3. Complete Required Fields:

      • You will encounter approximately 100 fields/radio selectors. Focus on filling out the seven required fields:
        • Email
        • First Name
        • Last Name
        • Subject
        • Comments
        • Indicate whether your request is regarding a Dentist or Dentistry Specialty.
        • Specify what you need to do (in this case, “I Need to Remove my Profile”).
    4. Complete Optional Fields:

      • If editing a specific physician, include the Doctor WebMD URL.
      • Include the NPI number to help WebMD confirm the correct physician. Look up the number here if unknown.
      • Utilize the optional fields to provide additional instructions or context, if necessary.
    5. Upload Attachments (Optional):

      • If you want to include a specific profile photo in their directory, attach the desired photo. This step is optional and based on your preference.
    6. Submit:

      • Once you have completed the form, submit your request. You should see a blue confirmation bar at the top of your browser indicating successful submission.

    webmd request form

    Your request may require follow up communication with WebMD support and it may not be approved. WebMD’s entire business model is predicated upon physician listings so you may need to provide them with some compelling information about your personal safety, team’s safety, patient safety and privacy, etc.

    While attempting to delete a WebMD review, be prepared for follow-up communication with WebMD support. Approval isn’t guaranteed, as WebMD’s business relies on physician listings. Provide compelling reasons related to personal, team, and patient safety and privacy for your request

    Contacting Reviewers Directly to Erase WebMD Reviews

    When navigating negative reviews on WebMD, it’s important to approach them thoughtfully, with a focus on constructive resolution. Addressing feedback professionally and empathetically can demonstrate your commitment to patient care and service excellence. Here are steps for handling negative WebMD reviews effectively:

    • Initiate Private Contact: Use the communication tools provided by WebMD to reach out to the reviewer privately. Aim for a personal and direct conversation regarding their feedback.
    • Acknowledge and Apologize: Begin by acknowledging the issues raised in the review and offer a sincere apology for any negative experiences. This step shows your commitment to understanding and addressing their concerns.
    • Understand the Specific Concerns: Engage in a dialogue to fully grasp the reviewer’s points. Gaining a clear understanding helps in formulating an appropriate and targeted resolution.
    • Offer a Tailored Solution: Propose a resolution that is specific to their situation, whether it involves internal changes, reiterating your commitment to quality care, or other relevant actions.
    • Discuss Updating the Review: After addressing their issues, you may politely inquire if they would consider revising or removing their review. Highlight how their feedback impacts the perception of your practice or services.
    • Use Feedback for Improvement: View each review as an opportunity for improvement. Reflect on the feedback to enhance your services and prevent similar issues in the future.

    Proactively engaging with reviewers on WebMD not only helps in resolving individual concerns but also demonstrates to patients and the public your dedication to maintaining a high standard of care and service. This approach can transform a negative review into a positive narrative, potentially boosting the reputation of your practice or healthcare services.

    Delete WebMD Reviews: Aligning With WebMD’s User Guidelines

    When dealing with reviews on WebMD, it’s essential to use the platform’s review reporting features in accordance with WebMD’s user guidelines, as outlined in their Terms and Conditions of Use. Here’s a guide to effectively manage reviews while adhering to WebMD’s standards:


    1. Review for Authenticity: If a review contains false or misleading information about your healthcare services, report it. WebMD values accuracy and expects reviews to represent genuine patient experiences.
    2. Conflict of Interest: Flag any review that you suspect is from someone with a conflict of interest, such as employees or competitors, which goes against WebMD’s guidelines.
    3. Inappropriate Content: Report reviews that contain aggressive, offensive, or disrespectful content, including threats, explicit language, or discriminatory remarks. WebMD is committed to maintaining respectful discourse.
    4. Based on First-Hand Experience: WebMD reviews should stem from actual patient experiences. Report speculative reviews or those not based on a direct personal encounter.
    5. Protection of Privacy: Reviews should not disclose private or confidential information without consent. Report any review that violates privacy as per WebMD’s guidelines.
    6. Avoidance of Promotional Content: Ensure that reviews are free from promotional material or advertisements, as WebMD restricts content that deviates from genuine patient feedback.
    7. Misidentification: If a review intended for another healthcare provider is mistakenly posted on your profile, report it to keep your feedback relevant and accurate.
    8. Focus on Representative Experiences: WebMD aims to reflect the typical patient experience. Flag reviews focusing on rare or atypical events if they do not represent the standard care or service provided.


    Best Practices for Reporting Reviews on WebMD

    • Thoroughly read the review before reporting.
    • Select the most relevant reporting category.
    • Understand that reporting a review does not guarantee its removal; WebMD will evaluate the content against its guidelines.
    • Approach the reporting process with professionalism.


    Applying WebMD’s user guidelines is critical for effectively managing your online presence. Ensuring that reviews on your page are accurate and adhere to the standards of respect helps maintain a positive representation of your healthcare services on the platform.

    You can review all of WebMD’s review content guidelines here.

    Managing WebMD Reviews That Were Not Removed

    When faced with a negative WebMD review that persists after attempts to report it, shift focus from trying to delete the review. Explore alternative strategies for managing your online presence:

    Legal Considerations for Extreme Cases

    • Defamation Concerns: If the review contains slanderous or illegal content, exploring legal options might be necessary.
    • Legal Advice: Consult with an attorney to understand your legal position and explore possible actions against the reviewer or WebMD.

    Potential Risks of Legal Actions

    • Unwanted Attention: Legal efforts to remove content can unintentionally draw more attention to the negative review.
    • Public Perception: Legal action against reviewers can be perceived negatively and may further harm your reputation.
    • Financial and Time Costs: Litigation is often expensive and time-consuming.
    • Outcome Uncertainty: There’s no guarantee of a favorable outcome, and legal action could inadvertently focus more attention on the negative review.

    Reputation Management Services

    • Professional Assistance: Online reputation management services, like Guaranteed Removals, can offer expertise in managing and removing content in compliance with WebMD’s guidelines.
    • Efficiency: Professionals with experience in content removal might have a higher success rate.
    • Choosing a Provider: Ensure the service you engage with is credible and adheres to ethical practices.

    Encouraging Positive Experiences

    • Promote Positive Reviews: Encourage satisfied patients to share their positive experiences, balancing the impact of negative feedback. Review management software can help streamline this process.
    • Foster Positive Relationships: Develop a patient-centered environment that naturally invites positive reviews.
    • Showcase Successes: Use your communication channels to highlight positive patient stories and testimonials.

    When you handle and delete WebMD reviews, adopting a balanced and professional approach is crucial. Often, it’s more beneficial to concentrate on improving patient care and highlighting positive experiences, rather than focusing solely on a single negative review.

    Frequently Asked Questions about how to remove WebMD Reviews

    Yes, but physicians cannot directly remove WebMD reviews themselves. Only reviewers can remove their own reviews on WebMD. The removal of anything else is managed by WebMD based on their guidelines and terms of use. Working with a Reputation Management company like Guaranteed Removals can ensure that all possible avenues for removal within WebMD's guidelines are leveraged to ensure any reviews that can be removed are removed and fake WebMD reviews are erased.

    You can report a review on WebMD that violates their terms by using the reporting feature available on the review page. Be sure to specify the reason why the review is inappropriate according to WebMD's guidelines.

    No, it is not possible to disable the review feature on your WebMD profile. WebMD uses reviews to provide users with a range of opinions and experiences. You can however request to remove your physician profile following the steps described in this post.

    Once you report a review, you can check its status by contacting WebMD’s customer support. They should provide updates or outcomes of reported reviews.

    If WebMD decides not to remove a review you reported, consider responding to the review professionally, addressing any concerns raised. If the review contains defamatory content, you may explore legal advice or contact experts like Guaranteed Removals for further assistance.

    Guaranteed Removals can provide expert assistance and delete WebMD reviews that you might not have been successful with on your own. Our team of experts works within the scope of review platform guidelines for thousands of reviews on a daily basis and can help navigate the most complex and trickiest situations to maximize the possibility of removal. Best of all, you only pay for reviews that are successfully removed.

    The time it takes to remove a WebMD review depends on various factors, including WebMD’s review process and the nature of the complaint. It can vary, so patience is essential. The typical timeline for WebMD reviews can take up to 90 days to fully exhaust all possible strategies for removal.

    There is no direct cost associated with reporting and removing a WebMD review through the platform's standard process. However, if you engage professional services like Guaranteed Removals, fees will apply ranging from hundreds to several thousand dollars depending on the number of reviews and the complexity of the case.